WHAT CUSTOMERS SAY ABOUT US
FAQs
Once your order is confirmed, you will receive an email with your tracking number.
You can use this to track your order at any time.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
Once your order is confirmed, you will receive an email with your order number to track your order!
Orders are processed within 1–3 business days.
Delivery typically takes 3–7 business days.
Yes — we offer free shipping on all orders in the UK.
All shipments are delivered with Royal Mail and include Track & Trace.
We accept secure payments via:
• Visa
• Mastercard
• American Express
• Maestro
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
All transactions are fully encrypted and secure.
Our friendly customer service team is always ready to assist. Whether you need advice on sizing, outfit recommendations, or simply want to reach out, we're here to support you!
Feel free to get in touch anytime through our contact form or drop us an email at info@avelingracelondon.com
In 2020, at the height of the pandemic, we were forced to close the doors of our small boutique. What we believed would be a short pause quickly turned into something much bigger — and despite our best efforts, we never fully recovered from that setback.
Since then, we’ve continued online, pouring our heart and care into every order. But the dream has always remained the same — to one day reopen a space where women can feel at ease, connect, and experience our pieces in person once again.
Your support means more now than ever. Every purchase brings us one step closer to that goal. You’re not just shopping — you’re helping us build something truly meaningful.
With love and appreciation,
Avelin & Grace London
